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Cookies Policy
This Cookies Policy explains how Winna Casino uses cookies and similar technologies when you visit or use its website and related online services. It describes what cookies are, the purposes for which they may be used, and the choices available to you. This policy should be read together with the website’s Privacy Policy and Terms and Conditions.
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1. What are cookies?
Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise your browser or device and remember certain information. Cookies are commonly used across the internet to help websites function, understand how visitors use them and provide a more consistent experience.
Contents
Some cookies are placed by the website you are visiting. These are generally known as first-party cookies. Other cookies may be placed by service providers that support website functions, analytics, security, advertising or other online services. These are generally known as third-party cookies. The use of a cookie does not always identify you by name, although information collected through cookies may sometimes be linked with other information held about you.
In addition to cookies, Winna Casino may use similar technologies, such as pixels, tags, scripts, local storage and device identifiers. These technologies may perform similar functions, including remembering preferences, measuring activity and helping to protect the website. In this policy, the term cookies includes cookies and similar technologies unless the context requires otherwise.
Cookie duration
Some cookies are session cookies. They are stored temporarily and are deleted when you close your browser. Other cookies are persistent cookies. They remain on your device for a set period or until you delete them. The length of time a cookie remains may depend on its purpose and the settings of the relevant service.
2. How Winna Casino uses cookies
Winna Casino may use cookies for several purposes. The cookies used on the website may change over time as the website, its features and supporting services develop. Cookies may be used individually or together with other information to provide, maintain and improve online services.
- Strictly necessary functions, including helping the website load, enabling secure areas, maintaining a session and supporting account or login features.
- Security and fraud prevention, including helping identify unusual activity, protect accounts, reduce misuse and support the integrity of gambling services.
- Preferences and functionality, including remembering language, regional, display or other choices so that you do not need to enter them repeatedly.
- Performance and analytics, including understanding which pages or features are used, identifying technical problems and assessing how the website performs.
- Service improvement, including testing changes, monitoring navigation and making the website easier to use across different devices and browsers.
- Communications and marketing, where permitted and where relevant consent or another lawful basis applies, including measuring interactions with promotional content and helping present information that may be more relevant.
- Compliance and responsible gambling, including supporting age and identity checks, account controls, safer gambling tools, regulatory processes and the prevention of prohibited or harmful activity.
The precise cookies used may depend on the part of the website you visit, the device or browser you use, your account status, your settings and whether you have given consent for optional cookies. Cookies will not be used to bypass any account, age, identity, location, responsible gambling or legal control.
3. Types of cookies we may use
Essential cookies
Essential cookies are needed for core website functions. They may support navigation, account access, security, session management, transaction processes and the delivery of pages or services you request. If these cookies are blocked, parts of the website may not operate correctly or may become unavailable. Because they are necessary for the service, they may not be removable through a standard cookie preference tool, although you can usually block them through your browser. Doing so may affect website functionality.
Preference and functionality cookies
These cookies help remember choices and settings. For example, they may help retain display preferences or recognise that a message has already been shown. They are intended to make your visits more convenient and consistent. If you disable them, you may need to repeat some selections each time you return.
Analytics and performance cookies
Analytics cookies may collect information about how visitors use the website, such as the pages visited, the links selected, the time spent on a page and general technical information about a device or browser. This information is generally used in aggregated or pseudonymised form to understand performance and improve the website. Analytics information may also help identify errors, service interruptions or areas where users experience difficulty.
Advertising and marketing cookies
Where applicable, marketing cookies may help measure advertising activity, understand how visitors respond to communications and limit repeated content. They may be placed by Winna Casino or by third-party providers acting on its behalf. These cookies may involve information about browsing activity across websites or services. Optional marketing cookies will be used only where permitted by applicable law and in accordance with your choices.
4. Third-party services and information sharing
Winna Casino may use third-party services to support website hosting, security, analytics, payment-related functions, customer support, communications, identity processes or other operational needs. Those providers may use cookies or similar technologies when delivering their services. Their use of information may be subject to their own privacy notices and policies.
Information obtained through cookies may be shared with service providers where reasonably required to operate, secure, maintain or improve the website, or where sharing is required or permitted by law. Information may also be disclosed to relevant authorities, professional advisers or other parties where necessary for legal, regulatory, fraud prevention, dispute resolution or responsible gambling purposes.
Winna Casino does not use cookies as a substitute for required verification or consent processes. Cookie information may be combined with account, device, technical or usage information where this is necessary for a stated purpose and permitted under applicable privacy and gambling laws.
5. Your choices and cookie controls
When you first visit the website, you may be shown a cookie notice or preference tool. Where required, you can use that tool to accept or reject optional categories of cookies. Your choices may be stored in a preference cookie so that the website can remember them. If you clear your browser cookies, your preferences may also be deleted and you may be asked to make your choices again.
You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block cookies from particular websites or receive a warning before a cookie is stored. The method differs between browsers, so refer to your browser’s help or settings menu for instructions.
- Blocking all cookies may prevent you from logging in or using essential account and gambling functions.
- Deleting cookies may remove saved preferences and may require you to sign in or make selections again.
- Disabling analytics cookies may reduce the information available to help improve website performance.
- Rejecting marketing cookies does not necessarily mean that you will receive no communications; it may mean that communications are less tailored to your activity.
- Cookie choices apply to the relevant browser or device and may not automatically apply to another browser or device.
Where the website provides a cookie preference tool, you may be able to change your optional cookie choices at any time by returning to that tool or using the relevant preference link. You may also withdraw consent for optional cookies where the available controls allow this. Withdrawal does not affect processing that took place before your choice was changed.
6. Privacy, updates and contact
Cookie information may be personal information where it can reasonably be linked to an identifiable individual. Winna Casino handles personal information in accordance with its Privacy Policy and applicable Australian privacy requirements. The Privacy Policy provides further information about collection, use, disclosure, security, retention and access or correction rights.
The website may contain links to third-party websites or services. Winna Casino is not responsible for the cookie practices of independent third parties. You should review the relevant third party’s privacy and cookie information before using those services or providing information.
This Cookies Policy may be updated from time to time to reflect changes in technology, website features, service providers, legal requirements or business practices. The updated version will be made available on the website and will apply from the date it is published, unless stated otherwise. You should review this page periodically for the current information.
If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the available contact or support options on the Winna Casino website. Do not include unnecessary sensitive information when making an enquiry. For account, gambling or privacy matters, additional verification may be required before information can be provided.
By continuing to use the website after reviewing any applicable cookie notice, you acknowledge the use of cookies in accordance with this policy and your selected preferences. Essential cookies may continue to operate because they are required to provide requested website functions, maintain security and support lawful online gambling services.
